Updates from the CEO

The latest update from Albert Roberson, on where the civil rights docket is heading this term.

Read the update

What we do

Certified training

Training built from live casework rather than from a manual, delivered to your team or through the Learning Institute. The standard taught in the room is the standard applied in the field.

What this covers

Custom training

Built for one practitioner, a team, students, or administrators, and scoped to your frameworks, your policies, and the matters your office actually sees.

Investigator training

Evidence, interviewing, findings, and the procedural rigor a report has to carry.

Board and governance

Trustees and school boards, on what the institution is responsible for and what it is not.

Frontline and mandatory reporters

The people who receive the first report, and what happens in the first hour.

Who we build it for

Custom training is scoped to an audience, not adapted from a standard deck.

One practitioner

A single coordinator, investigator, or ADA officer who needs a specific gap closed. Built around your matters and delivered one to one, which is the fastest way to fix something a room of thirty cannot address.

A team or an office

Your whole compliance function, HR team, or student conduct office, trained on the same standard at the same time so that the process does not vary by who picks up the file.

Students

Student leaders, resident advisors, orientation staff, and peer educators, on what to do when someone discloses to them and where the institution takes it from there. Written for the audience rather than translated down from a staff deck.

Administrators and leadership

Deans, cabinet, trustees, and school boards, on what the institution is responsible for, what it is not, and the decisions that only leadership can make.


How an engagement runs

Three phases, and what each one actually involves.

Before delivery

  1. Scope the room

    Who is being trained, what they hold, and what has gone wrong before. We would rather teach thirty people the right thing than three hundred the general thing.

  2. Choose the format

    Workshop, cohort, practicum, certification, or retreat. Custom programs are built against your policies rather than a generic deck.

Delivery

  1. Teach it

    Delivered by a practitioner who carries this work, in person or virtually, using your own material where you want the room working on real problems.

  2. Assess it

    Where the program carries an assessment, participants are measured against a standard and told plainly whether they met it.

Afterwards

  1. Document it

    Certificates issued, and hour-by-hour attendance records provided so an institution challenged on who was trained and to what standard can prove it.

  2. Keep it current

    Where the framework changes, we tell you what your people now need rather than waiting for you to ask.

How training is priced

Two things are being bought here and they price differently. An open program is a seat: someone registers, attends, and is assessed. A custom program is a build: we scope it to your policies, your matters, and your audience, then deliver it to your people.

Open programs carry published fees. Custom work is quoted after a scoping conversation, and the figure holds for the delivery.

Unit
A seat for open programs, a program for custom work.
Basis
Published fee, or a quoted fee after scoping.
Group rate
Applied automatically for five or more from one institution.
Credential
Assessment and a certificate, not attendance alone.

Published rates

Signing a service agreement earns 15 percent off general services and locks the rate for the term.

Open programs

Published seats on our own calendar.

  • Workshop From $75
  • Micro-certification From $185
  • Certification Up to $3,800
  • Residential retreat $5,400 to $6,800

Custom delivery

Built for your institution and your audience.

Included with an agreement

For institutions under a service agreement.

  • General services 15 percent off
  • Knowledge Hub members Member discount applies
  • Practice tier Included with an active engagement

What the fee covers

Curriculum, delivery, materials, assessment where the program carries one, and hour-by-hour attendance documentation you can submit for continuing education credit.

What sits outside it

Travel and venue costs for in-person delivery, billed at cost and pre-approved. Investigations and advisory work are engaged separately.

Group rate

Applied automatically at checkout for five or more registrants from the same institution. Custom delivery is quoted for the room rather than per seat.

Transfers

Seats transfer to another person at the same institution at no charge before the program begins.

Refunds

Cohorts refund in full up to 14 days before and 50 percent up to 7 days before. Workshops refund in full up to 48 hours before.

What the certificate confirms

Completion of the program and, where one is set, a passed assessment. It evidences our standard rather than external accreditation.

What our certificates do and do not confirm

A certificate from us confirms that you completed the program and, where the program includes one, passed the assessment. It is not an accreditation from SHRM or a state bar. We pursue that recognition and it may not be in place when you register, so we provide attendance documentation and say this plainly rather than letting anyone assume otherwise.

Read the questions we get

Trust, operationalized

Work with us

Engagements begin with a scoping conversation. We look at the portfolio you are carrying, the exposure you are managing, and the seat you need covered, then we tell you plainly whether we are the right firm for it.

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