Updates from the CEO

The latest update from Albert Roberson, on where the civil rights docket is heading this term.

Read the update

What we do

Five ways institutions put us to work, across Title IX, Title VI, Title VII, ADA and Section 504, and the Clery Act. Every one of them ends in a record that someone else will eventually read.


How we engage

The same sequence whether the work is a single investigation or a standing seat.

Before we start

  1. A scoping conversation

    Free, and usually short. We look at the portfolio you are carrying, the exposure you are managing, and the seat you need covered, then tell you plainly whether we are the right firm for it.

  2. Conflicts and scope in writing

    A conflicts check runs before anything substantive. Scope, deliverables, fees, retention, and confidentiality are set in an engagement letter or a sector-specific service agreement.

  3. Screening before contact

    Every practitioner working under our name is background screened before touching an engagement, and we will meet any further screening your institution requires.

While we hold it

  1. The work

    Documented as it happens rather than reconstructed afterward, to the standard a hearing officer, opposing counsel, or the Office for Civil Rights would apply.

When it ends

  1. Handover and retention

    Files transfer as confidential institutional records and are retained per the engagement letter, typically seven years, then destroyed with a certificate issued.

Commercial terms

Published, so you can price the work before you call.

Sector schedules
Three: PK-12, higher education, and workplace. Each is published separately.
Agreements
Sector-specific rather than one document with three schedules, so the terms match the institution signing them.
Discount and rate lock
Signing an agreement earns 15 percent off general services and locks the rate for the term. It does not stack on the PK-12 schedule.
Invoicing
Through Stripe, payable by card or ACH. A 5 percent processing fee applies to card payment; ACH, wire, and check carry none. Institutional check or wire is available on engagements of $25,000 or more.
Payment terms
Net 30, or net 60 where your procurement requires it. Past-due invoices accrue interest at 9 percent a year.
Insurance
$2,000,000 each claim and $2,000,000 aggregate, written through Hiscox as of August 2026, alongside general liability, cyber, and media coverage. Certificates provided on request.
Disputes
Non-binding JAMS mediation first, then binding JAMS arbitration. Governing law is Delaware.

What we do not do

We are a civil rights compliance firm, not a law firm. We do not give legal advice, guarantee outcomes, take contingency work, or serve as a party’s litigator. Our practitioners act as mandatory reporters in every engagement regardless of how a state classifies the role. We commit to the quality of the process, not to a result.

Read how we work

Trust, operationalized

Work with us

Engagements begin with a scoping conversation. We look at the portfolio you are carrying, the exposure you are managing, and the seat you need covered, then we tell you plainly whether we are the right firm for it.

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